In this talk, Vanessa Arcila Cuéllar & Felipe Pedraza will show how a UX team could go from not knowing anything about accessibility to having an action plan in less than a month. A case study will be taught with tips to collaborate with developers and designers, tools and anecdotes.

Design Web Sites and Mobile Apps that Your Users Love and Return to Again and Again with UX Expert Joe Natoli. By Joe Natoli.

What is the key ingredient that makes apps successful? They start with a laser focus on what users need. This course teaches you the tools and techniques needed to help you step into the shoes of customers – allowing you to shape concepts that connect and design products that stick.

Document that provides answers to frequently asked questions about user testing.

Document that provides answers to frequently asked questions about user interviews.

In this course you will learn about the basics of performing a Heuristic evaluation based on Nielsen Heuristics. This methodology allows you to systematically analyze a site. And thus identify and correct the problems that are in the organization of the contents, design and functionality of a web page.

We want to to give you an understanding of the triggers and results of a discovery phase as well as some tools to make it easier for you to execute one.

This course introduces designers and developers to the main concepts of design research and offers a wide range of tips to apply agile research to your projects. By the end of the course you will know how to plan and select techniques and samples according to project objectives and evaluate your research outcomes.

This course will showcase the value of Emotional Intelligence and its effect on the group's success when seeking a common goal.

Create a career plan, build communication skills, and earn credentials to succeed in the Salesforce