learning map

Solution Consultant

Slack

Slack is the channel-based messaging platform for the enterprise. Given that communication happens in different places, with Slack people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work, all in a secure, enterprise-grade environment.

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Contents

For All Audiences (Cross)

All roles (cross-sectional): Product, sales, and services basics / Position and message Slack to customers (lines of business) / Find and start conversations, collaborate effectively in channels, find information you need, keep work organized in Slack / Connect your people, tools, customers and partners with Slack as your digital HQ / Get even more out of Slack by applying tips and best practices for driving productivity and etiquette as you work together / Work productively and securely in channels with anyone, from inside and outside your organization / Use Slack to stay on top of projects and work productively with your team all in one place / Create custom workflows with automated forms, messages and more.

Specific Contents (2)

Services & Strategy (Sales)

Sales: Strategy and services.

Specific Contents (1)

Enablement (Cultural)

Trainers: Learn and practice essentials for communication and learning plan / Define your organization's goals and use Slack to measure progress against them.

Specific Contents (1)

Experience (Functional)

Functional Specialists: Learn and practice for governance and translating customer's work into workspaces and channels / Empower others with apps securely at scale by implementing an app governance policy and process that meets your organization's needs.

Specific Contents (2)

Platform (Technical)

Technical Specialists: Learn and practice essential focus areas of the platform / Developer Fundamentals, Apps Development and Enterprise Grid Migrations / Apply best practices when managing Slack roles and permissions for your organization / Ensure that employees easily and securely have access to the right information / Ensure that employees easily and securely have access to the right information / Use Slack's functionality paired with integrations to secure your data and meet compliance standards / Prepare for technical configuration of Slack Enterprise Grid / Empower others with apps securely at scale by implementing an app governance policy and process that meets your organization's needs.

Specific Contents (2)

Delivery (Planning)

Project Managers: Learn and practice essentials for planning and executing a Slack services project.

Specific Contents (1)

Slack Developing

Developers: Developer Fundamentals, Apps Development and Enterprise Grid Migrations / Build a Slack app using Bolt, a development framework that makes it easier and faster to build Slack apps / Discover how to build with Block Kit components and surfaces in your Slack app / Knowledge of Slack’s APIs and how to build an effective app within Slack.

Specific Contents (2)

Slack Administration

Admins: Apply best practices when managing Slack roles and permissions for your organization / Ensure that employees easily and securely have access to the right information / Ensure that employees easily and securely have access to the right information / Define your organization's goals and use Slack to measure progress against them / Use Slack's functionality paired with integrations to secure your data and meet compliance standards / Empower others with apps securely at scale by implementing an app governance policy and process that meets your organization's needs / Develop the skills and knowledge needed to create an effective experience for your team as a Slack administrator.

Specific Contents (2)

Slack Consultant

All roles (cross-sectional): Product, sales, and services basics / Position and message Slack to customers (lines of business) / Find and start conversations, collaborate effectively in channels, find information you need, keep work organized in Slack / Connect your people, tools, customers and partners with Slack as your digital HQ / Get even more out of Slack by applying tips and best practices for driving productivity and etiquette as you work together / Work productively and securely in channels with anyone, from inside and outside your organization / Use Slack to stay on top of projects and work productively with your team all in one place / Create custom workflows with automated forms, messages and more.

Specific Contents (1)