learning map

Solution Consultant

Salesforce | Functional

Welcome to Salesforce Functional Career! The Salesforce Career is composed of different fields to introduce you to specific topics in bite-sized units regarding the #1 intelligent CRM platform for businesses of all sizes. Level up your administrator skills in Salesforce, reinforcing the best practices in configuration and several aspects to improve the experience of our customers and take the following skills to the next level: limits, visibility, interface, steps between environments and general contents about the administrator role in Sales and Service Cloud

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Capabilities

Declarative Language / Configuration Knowledge

Build business requirements using configuration artifacts and declarative programming tools such as formulas, validation rules, flows, among others.

Skills (14)

Data Modeling

7 resources

Data Management

2 resources

User Interface

2 resources

Email

1 resource

Reports

2 resources

Processes

3 resources

Platform Security

1 resource

Sales Cloud

2 resources

Force.com Sites & Communities

2 resources

Functional

4 resources

Salesforce Limits Knowledge

1 resource

Service Cloud

1 resource

Commerce Cloud B2B

1 resource

Financial Cloud

1 resource

Software Architecture

Object modeling, database management, data extraction, and import, and strong knowledge of Salesforce security model.

Skills (6)

Processes

2 resources

Security

3 resources

Mobile

1 resource

Platform Security

1 resource

Data Modeling

1 resource

Data Management

1 resource

Product Definition

Visualize as much as possible the product by defining the Vision, Strategy, Goals, Roadmap, Journeys, Prototypes and Backlog. Work in collaboration with other studios is key to define a successful product.

Skills (5)

Product Roadmap (near term)

1 resource

Product Backlog Definition - Low Level

1 resource

User Stories Prioritization

2 resources

Multiple Stakeholders Management

1 resource

Documentation

1 resource

Product Delivery

Collaborate with stakeholders, customers, and development team to set vision, experience, and outcome objectives. Through iterative wins, we develop continuously focused product solutions that are driven by priority value.

Skills (3)

Agile Team Leadership

1 resource

User Stories Prioritization

1 resource

Change Management

1 resource

Consultant Practices

Understand how Salesforce impacts different processes in your organization using best practices as a Salesforce expert. Develop analytical and communication skills.

Skills (11)

Salesforce Product Expert

1 resource

Story-Telling

2 resources

Non-Technical language

1 resource

Functional

1 resource

Sales Cloud

1 resource

Processes

1 resource

Problem-Solving

1 resource

Presenting strategies and experience to clients

1 resource

Give recommendations

2 resources

Build Demos

1 resource

Understanding how Salesforce impacts different processes of the organization

Build & Deploy

This capability refers to the skills and practices related to code management, building and distribution.

Skills (1)

Building/Packaging

1 resource